🔐 Privacy

fa44 Privacy Policy — How We Protect Your Data

fa44 is committed to protecting the personal information of all Bangladesh players. This policy explains exactly what data we collect, why we collect it, and how we keep it secure.

1. Introduction

Last Updated: January 2026

This Privacy Policy ("Policy") describes how fa44 ("fa44", "we", "us", "our") collects, uses, stores, shares, and protects personal information about players ("you", "your") who register for and use the fa44 platform at fa44.bet. This Policy forms part of fa44's Terms and Conditions and should be read alongside them. By registering an account with fa44, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal information as described herein.

fa44 takes privacy seriously. We operate exclusively as an online betting platform serving Bangladesh players, and we understand that our players trust us with sensitive personal and financial information. That trust is not taken lightly. Everything in this Policy reflects our commitment to handling your data with care, transparency, and in accordance with applicable data protection principles.

2. Our Privacy Commitments at a Glance

Five principles guide how fa44 handles every piece of data we hold about you.

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SSL Encryption on Every Transaction
Every login, every deposit, and every withdrawal at fa44 is protected by SSL encryption. Your data in transit is never readable by third parties intercepting your connection.
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No Selling of Personal Data
fa44 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used solely to operate and improve the fa44 platform and services.
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Right to Access Your Data
You have the right to request a copy of the personal data fa44 holds about you at any time. We will respond to verified access requests within a reasonable timeframe.
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Right to Deletion
Subject to our legal obligations (including anti-money laundering record-keeping requirements), you may request deletion of your personal data. fa44 will action deletion requests promptly where no legal retention obligation applies.
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Mobile-First Data Handling for Bangladesh
fa44 is a mobile-first platform serving Bangladesh players. Data collected via bKash, Nagad, Rocket, and Upay is handled with the same level of care and security as data collected via traditional banking channels.

3. Information We Collect

fa44 collects personal information in four main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, information from third-party payment providers, and information from identity verification processes.

Registration Information
When you create a fa44 account, we collect your mobile phone number, date of birth (for age verification), a username of your choice, and your preferred payment method. You may also voluntarily provide your full name and email address. This information is required to create and maintain your account.
Identity Verification (KYC) Data
Where identity verification is required — including at the time of a withdrawal request, following a large transaction, or where required by applicable regulations — fa44 may collect a copy of your national ID card, passport, or other government-issued identification document. This data is processed solely for KYC compliance and is stored securely with access restricted to authorised personnel only.
Transaction & Payment Data
fa44 records details of all deposits and withdrawals made through your account, including the payment method used, the amount, the date and time, and the transaction reference number. For mobile wallet transactions (bKash, Nagad, Rocket, Upay), fa44 receives only the transaction confirmation and reference from the payment provider — fa44 does not store your mobile banking PIN or full wallet credentials.
Technical & Usage Data
fa44 automatically collects certain technical data when you access the platform, including your IP address, device type (mobile or desktop), browser type and version, operating system, session duration, pages visited within the platform, and game play data (games accessed, bet amounts, win/loss outcomes). This data is used to maintain platform performance, detect fraud, and improve the player experience.

4. How We Use Your Information

fa44 uses the personal information we hold about you only for legitimate purposes directly related to operating, improving, and protecting the platform and our players. Specifically, we use your information for the following purposes:

  • To create, verify, and maintain your fa44 account and to process your deposits and withdrawals in BDT.
  • To verify your age and identity in compliance with our responsible gaming obligations and to meet applicable regulatory requirements.
  • To deliver the fa44 services you have requested, including cricket betting markets, live casino access, slots, and promotional offers.
  • To detect, investigate, and prevent fraud, money laundering, prohibited conduct, and other activities that may breach these Terms or applicable law.
  • To send you service-related communications — such as deposit confirmations, withdrawal receipts, account security alerts, and responsible gaming reminders.
  • To analyse platform usage patterns and improve the fa44 product, including fixing bugs, optimising load times on 4G mobile connections, and improving the betting and casino interfaces for Bangladesh players.

fa44 processes your personal data on the following legal grounds, depending on the specific processing activity involved.

Contractual Necessity
Processing your registration information, transaction data, and game play data is necessary to perform the contract between you and fa44 — specifically, to provide you with the betting and casino services you registered for.
Legal Obligation
Processing KYC identity documents, transaction records, and responsible gaming data is required to comply with applicable anti-money laundering regulations, age verification requirements, and responsible gaming obligations.
Legitimate Interests
Processing technical and usage data for fraud detection, platform security, and product improvement is based on fa44's legitimate interest in operating a safe, secure, and high-quality betting platform for Bangladesh players.
Consent
Where fa44 sends you promotional communications about bonuses, seasonal offers, or new features, this is based on your consent given at registration or updated in your account settings. You may withdraw consent for marketing communications at any time by contacting support.

6. Sharing Your Information

fa44 does not sell your personal data. We may share limited personal information with third parties only in the specific circumstances described below.

Payment Processors
When you make a deposit or withdrawal, fa44 shares the minimum necessary transaction data with your payment provider (bKash, Nagad, Rocket, Upay, or your bank) to facilitate the transfer. These providers have their own privacy policies governing how they handle data.
Identity Verification Services
Where fa44 uses a third-party KYC verification service to authenticate identity documents, the document data is shared with that service provider solely for the purpose of verification. fa44 uses reputable, security-accredited verification partners only.
Legal & Regulatory Disclosure
fa44 may be required by law, court order, or regulatory demand to disclose personal information about a player. Where we are required to make such a disclosure, we will comply with the applicable legal obligation. Where legally permitted, fa44 will notify the affected player prior to disclosure.

7. Cookies & Tracking Technologies

fa44 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, ensure platform security, and analyse how the platform is used so we can continue to improve it. The following types of cookies are used on the fa44 platform.

Essential Cookies
Essential cookies are necessary for the fa44 platform to function. They maintain your login session, protect against cross-site request forgery, and keep your account secure while you are browsing. These cookies cannot be disabled without impairing basic platform functionality.
Functional Cookies
Functional cookies remember choices you have made on the fa44 platform — such as your preferred language, your most recently visited game lobby section, and display preferences — so you do not need to re-select them each time you visit.
Analytics Cookies
Analytics cookies collect aggregated, anonymised data about how players use the fa44 platform — which pages are most visited, how long sessions last, what devices are most common, and where players drop off during the registration or deposit process. This data helps fa44 make targeted improvements to the platform.

You may manage cookie preferences through your mobile browser settings. Note that disabling essential cookies will prevent you from logging in to your fa44 account. Disabling functional or analytics cookies will not prevent you from accessing fa44 but may affect your experience.

8. Data Retention

fa44 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required by applicable law. In practice, this means that account data and transaction records are retained for the duration of your account's active life and for a minimum period of five years following account closure, in order to comply with anti-money laundering record-keeping obligations.

Technical and usage data collected via cookies and server logs is retained for a shorter period — typically up to 24 months — after which it is either deleted or fully anonymised. If you request account closure, fa44 will delete or anonymise your personal data within a reasonable period, subject to any mandatory retention periods required by law.

9. Data Security

fa44 implements a range of technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. While no system can guarantee absolute security, fa44 takes the following measures to protect your data:

  • SSL/TLS encryption on all data in transit between your device and the fa44 platform.
  • Encrypted storage of sensitive data including KYC documents and payment references, with access restricted to authorised fa44 personnel only.
  • Regular security audits and vulnerability assessments of the fa44 platform infrastructure.
  • Strict internal access controls ensuring that fa44 staff can only access personal data on a need-to-know basis relevant to their role.

If you believe your fa44 account has been compromised or that your personal data has been accessed without your authorisation, please contact our support team immediately at [email protected]. We take all reported security incidents seriously and will investigate and respond promptly.

10. Your Privacy Rights

As a fa44 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact fa44 support at [email protected] with your request. fa44 will respond to all verified requests within a reasonable timeframe.

Right of Access
You have the right to request a copy of the personal data fa44 holds about you. We will provide this in a clear and readable format within a reasonable period of receiving your verified request.
Right to Rectification
If you believe that any personal data fa44 holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can also update basic account information directly through your account settings.
Right to Erasure
You may request the deletion of your personal data. This right is subject to fa44's legal obligations — in particular, transaction records and KYC data may be required to be retained for a minimum period to comply with anti-money laundering regulations. Where a legal retention obligation does not apply, fa44 will delete your data promptly.
Right to Restrict Processing
In certain circumstances, you may request that fa44 restrict the processing of your personal data — for example, while a rectification request is being reviewed. During a restriction period, fa44 will store your data but will not actively process it beyond what is necessary to maintain the restriction itself.
Right to Object to Marketing
You have the right to object to fa44 using your personal data for direct marketing purposes at any time. To opt out of marketing communications, contact support at [email protected] or update your communication preferences in your account settings.

11. Children's Privacy

fa44 is strictly an adult platform. We do not knowingly collect or process personal information from individuals under the age of 21. If fa44 discovers or is notified that a registered account belongs to an individual under 21, we will close the account immediately, void any open bets, and delete or anonymise all associated personal data. If you are a parent or guardian and believe that a minor has registered a fa44 account, please contact us immediately at [email protected].

12. Third-Party Links

The fa44 platform may contain references to third-party payment providers such as bKash, Nagad, Rocket, and Upay. These providers operate their own platforms and have their own privacy policies that govern how they collect and use data. fa44 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policy of any third-party service you use in connection with your fa44 account.

13. Changes to This Privacy Policy

fa44 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify registered players via their account or by publishing a prominent notice on the fa44 platform. Your continued use of the fa44 platform following any update to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically so you remain informed about how fa44 protects your data.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data fa44 holds about you, please contact the fa44 support team. Our contact email is provided below as plain text — please copy and paste it into your email client as it is not a clickable link.

Support Email
[email protected]

Your Privacy Matters to Us

Explore fa44's full legal documentation, or visit our FAQ for quick answers about account security, data requests, and how we keep your information safe.

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